Iarnród Éireann paid almost €150,000 in compensation to passengers in the first ten months of 2024.
In a freedom of information request to Ireland South MEP and Carlow native Cynthia Ní Mhurchú 5,500 claims were made by those using the transport service.
MEP Ní Mhurchú who is a member of the European Transport Committee outlined some of the issues rail users complained about for KCLR News; “This was for issues such as late trains, rude staff, cancellations, train failures, reserve seats being occupied, overcrowding, cleanliness issues, antisocial behaviour and inappropriate behaviour of staff”.






