Uisce Éireann customers in parts of north Kilkenny are being urged to conserve their water and protect the supply.
The company’s appealing to those in Castlecomer and surrounding areas to heed the plea as usage has increased considerably over the past few days.
Operations Lead, Shane Aylward said, “We are appealing to customers to be mindful of their water usage and to conserve water where possible. We recommend that people don’t run taps continually as this is not an effective way of preventing frozen pipes and can cause other problems such as frozen drains. It puts further pressure on the local water supply which is already challenged by the freezing conditions. Being mindful of water use at home, on farms and in businesses can make a big difference and alleviate the need for restrictions to supply.”
He added, “We are also urging households, businesses and farmers to protect outside taps and to insulate exposed pipes and tanks which are particularly vulnerable to freezing. We are asking people to check for leaks and to turn off water to exterior pipes or unoccupied premises. Alternatively, people may consider setting the heating for these areas to come on periodically at a lower temperature. This allows warm air to circulate and will help to prevent pipes and tanks from freezing in the cold weather.”
You’ll find some water saving tips online here: www.water.ie/conserve with an easy-to-use conservation calculator so you can work out how much water you are currently saving and how to conserve even more.
You’re also asked to report any leaks or bursts on the public water networks to our Customer Care Team on 1800 278 278 with personnel available 24/7 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.