Thousands of Kilkenny homes and businesses as well as St Luke’s Hospital will have their water supply disrupted overnight.
A week on from its official opening and the Troyswood Water Treatment Plant has critical maintenance works scheduled from 11pm until 11am tomorrow (Sat) morning.
Low pressure, discoloured water or interruption to supply may affect parts of Kilkenny city, Freshford, Cooleshal, Threecastles, Tulla, Rathmoyle, Thornback, Talbotsinch, Freshford Rd, St Lukes Hospital, Granges Rd, Palmerstown, Lacken/Bonnettstown, Drakelands and Kilcreene Road.
Cllr David Fitzgerald believes the disruption will be kept to a minimum;
Uisce Éireann says that crews will work through the night to complete the maintenance works and restore normal water supply as quickly as possible on Saturday morning – they add that these essential works are necessary for the continued delivery of safe, clean drinking water to homes and businesses in Kilkenny City and the surrounding area.
Programme Manager Dave Murphy said; “These works are taking place over the weekend and at night to reduce the impact on the local community. We hope to minimise any inconvenience to our customers and it is expected that supply will return throughout the early morning on Saturday 12 October.”
Uisce Éireann acknowledges the inconvenience caused by interruptions to water supply and thanks the community in Kilkenny for their patience and cooperation while we deliver these essential works.
As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes – those in areas set to be impacted are advised to familiarise themselves with their storage capacity.
And they warn that typically, it takes two to three hours following repairs for normal supply to restore to all customers. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from them for planned and unplanned outages lasting more than four hours.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and encourage customers to engage with them through their website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through the customer care helpline which is open 24/7 on 1800 278 278.
There’s also a free text service, providing real-time updates for local issues – you can sign up with your Eircode and mobile number at water.ie
